BÜCHER VERSANDKOSTENFREI INNERHALB DEUTSCHLANDS
eBook
Algorithmic Decision-Making in Service Work
An Analysis of Changing Job Autonomy
Nomos
ISBN 978-3-7489-4666-3
Standardpreis
Bibliografische Daten
eBook. PDF
2024
In englischer Sprache
Umfang: 401 S.
Verlag: Nomos
ISBN: 978-3-7489-4666-3
Weiterführende bibliografische Daten
Das Werk ist Teil der Reihe: Arbeit, Digitalisierung und Organisation
Produktbeschreibung
Far-reaching transformations in the world of work are being discussed vividly under the term ‘artificial intelligence’. Questions arise about the changing role of humans in work processes and their freedom to determine work content and conditions.
This book explores these potential areas of conflict and examines how algorithmic decision-making systems influence the job autonomy of service workers. Using case studies from outpatient care and banking services, this book shows under which organisational conditions positive experiences of autonomy are enabled.
Dr Gina Glock is a work sociologist, who researches the interplay of work and digitalisation.
This book explores these potential areas of conflict and examines how algorithmic decision-making systems influence the job autonomy of service workers. Using case studies from outpatient care and banking services, this book shows under which organisational conditions positive experiences of autonomy are enabled.
Dr Gina Glock is a work sociologist, who researches the interplay of work and digitalisation.
Autorinnen und Autoren
Produktsicherheit
Hersteller
Nomos Verlagsgesellschaft mbH & Co. KG
Waldseestr. 3-5
76530 Baden-Baden, Deutschland
nomos@nomos.de
www.nomos.de
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