Widera

Performance Management in Humanitarian Logistics

Development of a Process-driven and IT-supported Performance Measurement Syste

Logos

ISBN 978-3-8325-5577-1

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Bibliografische Daten

Fachbuch

Buch. Softcover

2023

In englischer Sprache

Umfang: 397 S.

Format (B x L): 17 x 24 cm

Verlag: Logos

ISBN: 978-3-8325-5577-1

Weiterführende bibliografische Daten

Produktbeschreibung

Logistics and supply chain management are considered as the backbone of humanitarian operations, significantly influencing their performance. Consequently, it is not surprising that the academic community addressed performance measurement in humanitarian logistics early on and extensively. However, there exists a significant disparity between the academic findings on performance measurement and their practical implementation within humanitarian organizations. What factors contribute to this gap, and how can we bridge it? This book aims to provide a socio-technical solution through an action researchbased approach that designs and develops a process-driven and IT-supported performance management system for humanitarian logistics. By utilizing an iterative and participatory design methodology, an active involvement of humanitarian organizations in identifying and addressing their practitioner realities, needs, and objectives is ensured. The resulting performance management system has been designed, implemented, and evaluated within three distinct and representative humanitarian organizations. As a result, these research findings hold promise for enhancing the capabilities of humanitarian organizations to measure and manage logistics performance effectively.

Autorinnen und Autoren

Produktsicherheit

Hersteller

Logos Verlag Berlin GmbH

Georg-Knorr-Str. 4, Geb. 10
12681 Berlin, DE

redaktion@logos-verlag.de

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