The Five C's of Digital Knowledge Management

Leverage the latest advancements in Azure AI and Microsoft Copilot to provide innovative, modern solutions for knowledge management. This book dives deep into the principles and practices of modern knowledge management, showing you how to use cutting-edge AI tools to transform tacit insights and fragmented data into actionable, strategic assets.

The book starts by preparing digital environments for AI integration to leverage cutting-edge tools like Microsoft Copilot, Power Virtual Agents, and Azure AI Search. You will then go through practical strategies for transforming enterprise knowledge discovery. You will explore knowledge mining, document intelligence, and AI-powered value creation, while addressing critical aspects such as ethics, bias, and risk management.

With a strong focus on real-world applications, change management, and adoption strategies, this book equips professionals with the expertise to harness AI for smarter decision making, improved efficiency, and long-term competitive advantage.



What You Will Learn

- Develop interactive agents that navigate vast data landscapes, uncovering hidden insights and streamlining decision making

- Structure and categorize information to ensure key data is accessible and actionable

- Leverage the power of Azure AI Search to build a robust repository where your organization's intelligence is efficiently indexed and easily retrievable

- Extract actionable intelligence from unstructured data, turning everyday information into a competitive strategic asset



Who This Book Is For

Decision makers looking to harness AI tools like Azure AI and Microsoft Copilot to drive strategic innovation and operational efficiency