Mukhopadhyay

Human Factors in Tourism: A Layperson's Approach

Springer

ISBN 9789819970681

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Bibliografische Daten

Fachbuch

Buch. Softcover

2024

2 s/w-Abbildungen, 28 Farbabbildungen, Bibliographien.

In englischer Sprache

Umfang: xvii, 81 S.

Format (B x L): 15,5 x 23,5 cm

Verlag: Springer

ISBN: 9789819970681

Weiterführende bibliografische Daten

Das Werk ist Teil der Reihe: Design Science and Innovation

Produktbeschreibung

The textbook covers the application of human factors in different facets of tourism and hospitality industry. It talks about appropriate ambience creation for guests, so they can enjoy their stay. This book enumerates different human factors aspects of dealing with tourists, conducting guided tours, or ensuring that tourists are completely satisfied from the tour in detail but in a layperson’s language. This book discusses details of the application of human factors in the tourism sector. This book aims to fill the gap between the literature available on tourism that deals with people and human factors that deals with the interaction among people, space, and products. This book aids the students and instructors in understanding and teaching different human factors issues in this sector. Further, this book will help professionals in the industry in providing quality services to their clients.

Autorinnen und Autoren

Kundeninformationen

Includes exercises in each chapter to help the readers practice and apply what they learn Explains the relationship between tourism and ergonomics using a storytelling format Free of technical jargon with easy-to-understand content that requires no previous background in ergonomics

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