An Examination of Gray Characters in Role-Playing Games

Video games are an ever-changing field with an audience that demands diversity, and this must be reflected in the narrative. This requires characters that deviate from the classic heroes and villains. Characters with flaws and moral ambiguity that do not represent new archetypes, but are meant to be human.

Serah Jung examines these gray characters, their function and their integration into the narrative of video games. How are they introduced and presented in the course of the game? What are the characteristics and motivations that make them believable and evoke emotions in the player?