Digital Business Ecosystems in the Service Industry

In a world increasingly shaped by digital innovation, understanding and leveraging Digital Business Ecosystems (DBEs) has become essential for the service industry. This comprehensive book explores the transformative potential of DBEs, from their foundational principles and key actors to their role in reshaping business models, enhancing resilience, and navigating global market expansion.

This book combines theoretical frameworks with real-world applications, offering insights into process design, platform architecture, and collaborative alliances. Case studies from industry leaders such as Amazon, Netflix, and Airbnb illustrate practical strategies and innovative approaches to thriving in a digital-first economy.

Targeted at scholars, industry professionals, and policymakers, this book offers actionable insights into overcoming challenges like cybersecurity threats and regulatory risks while highlighting the pathways to sustainable growth and competitive advantage in a rapidly evolving environment—an indispensable guide to mastering the future of service industries in the digital era.