Service Science: Research and Innovations in the Service Economy
Maglio / Kieliszewski / Spohrer / Lyons / Patrício / Sawatani
Handbook of Service Science, Volume II
Handbook of Service Science, Volume II
Kwan / Spohrer / Sawatani
Global Perspectives on Service Science: Japan
Global Perspectives on Service Science: Japan
Marx Gómez / Mora / Raisinghani / Nebel / O'Connor
Engineering and Management of Data Centers
Engineering and Management of Data Centers
An IT Service Management Approach
Cardoso / Fromm / Nickel / Satzger / Studer / Weinhardt
Fundamentals of Service Systems
Fundamentals of Service Systems