Erschienen: 01.09.2014 Abbildung von Neal | Six Key Communication Skills for Records and Information Managers | 2014

Neal

Six Key Communication Skills for Records and Information Managers

2014. Buch. 220 S. Softcover

Woodhead Publishing. ISBN 978-1-84334-782-8

Format (B x L): 15,5 x 23,4 cm

In englischer Sprache

Produktbeschreibung

Excellent business communication skills are especially important for information management professionals, particularly records managers, who have to communicate a complex idea: how an effective program can help the organization be better prepared for litigation, and do it in a way that is persuasive in order to win records program support and budget. Six Key Communication Skills for Records and Information Managers explores those skills that enable records and information to have a better chance of advancing their programs and their careers. Following an introduction from the author, this book will focus on six key communication skills: be brief, be clear, be receptive, be strategic, be credible and be persuasive. Honing these skills will enable readers to more effectively obtain support for strategic programs, communicate more effectively with senior management, IT personnel and staff, and master key forms of business communication including written, verbal and formal presentations. The final chapter will highlight one of the most practical applications of applying the skills for records and information managers: the business case. Based on real events, the business cases spotlighted involve executives who persuaded organizations to adopt new programs. These case histories bring to life many of the six keys to effective communication.


- addresses communication skills specifically for records and information managers while clarifying how these skills can also benefit professionals in any discipline
- includes case history examples of how communications skills made a difference in business and/or personal success
- focuses on written, verbal and presentation skills, where many books emphasize only one of these areas

Gesamtwerk

Die 8. Auflage ist wieder auf sechs Bände angelegt. Darin finden sich übersichtlich und in systematischer Gliederung Vertragsmuster aus der Feder erfahrener Experten. Jedem dieser Muster folgen Anmerkungen, mit denen der dem Vertragsentwurf zu Grunde liegende Sachverhalt und die Gründe für die Wahl des spezifischen Formulars erläutert werden.

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