Erschienen: 27.07.2005 Abbildung von Meredith | Dealing with an International Clientele: Communications, Diplomacy and Etiquette | 2005

Meredith

Dealing with an International Clientele: Communications, Diplomacy and Etiquette

2005. Buch. XXII, 263 S. Hardcover

De Gruyter. ISBN 978-3-598-24370-7

Format (B x L): 24 x 16 cm

Gewicht: 585 g

In englischer Sprache

Das Werk ist Teil der Reihe: Information Services Management Series

Produktbeschreibung

This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language.

Autoren

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